This is our FAQ section. The answers to most, if not all, of your questions will be here. Contact us for any other info.

What are your wig policies?

A photo copy of your driver's license and a signed Wig Contract Agreement are required to process all orders. Please click here to fill our your contract.
Standard orders are fulfilled within 15 - 21 business days after the date of purchase. Business days are Monday - Friday, excluding all holidays. Rush orders are fulfilled within 7 -10 business days. You have the option to rush any order for a fee of $100. A SHIPPING FEE IS APPLIED TO EACH ORDER A tracking number will be provided to you via email once your order has been shipped. We are not responsible for your package after it is with the post office carrier. NO REFUNDS ; NO EXCHANGES

What type of wigs do you specialize in?

CUSTOM WIGS. Wigs that are machine made with a frontal or closure and are customized to look very natural for each client.

Do I have to use lace glue to keep my wig down?

No. If you choose the option to get a closure wig made , you will not need adhesive. If you are purchasing a frontal wig, unless you add a band, you will need glue or adhesive to keep the wig down.

How long does lace glue last?

Up to 7 days without contact of water or sweat. (They are waterproof but not 100% guaranteed).

If this is my first wig what do you recommend?

A closure wig . Frontal wigs or full lace wigs can be a lot to work with and a lot of maintenance if you are not familiar with them.

What do you need measurements for?

I only need measurements for a CUSTOM WIG.

I will need all the right measurements to ensure the perfect fit.

I DO NOT need measurements for a full lace wig. They all come one size fits most. From (19-23 circumference).

How will my wig stay secured?

All wigs come with straps and combs (additional fee to add elastic band)

What is the shipping time?

Standard shipping is 2-4 weeks with USPS Carrier. Shipping time may vary during sales or peak times.

How should I care for my custom wig?

You should allow the hair to air dry or dry using a hooded dryer. Our Recommended shampoo/conditioner is Joico & Suave

Do you also install wigs?

Yes, if you live in the Memphis, TN area or are willing to travel. You can schedule an appointment to have your custom wig installed here.


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